popcat Casino & Sportsbook Service Notice
We at popcat provide online entertainment services (live-dealer games, sportsbook betting, slots, esports markets) available only in jurisdictions where such services are legally permitted. We do not hold a government gaming license in Indonesia or any single country. Instead, we operate under the principle that users are responsible for verifying that access to popcat complies with the laws of their own jurisdiction. Our services are not available in jurisdictions where online wagering is prohibited by local law.
This page sets out what popcat is, where we operate, and what legal responsibilities you have before opening an account. It is not a license certificate, a government endorsement, or a claim that popcat is regulated in your region. It is a notice that our service area is defined by your local jurisdiction's legal framework, not by our marketing reach. Before you deposit or play, read this page carefully and confirm that online gaming is permitted where you live.
popcat operates live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), a sportsbook covering Liga 1, Piala AFF, Champions League, and esports (Mobile Legends, Free Fire, PUBG Mobile), and slot games (Aviator, Sweet Bonanza, Gates of Olympus). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). None of this implies we are licensed to operate in any specific country — it describes what we offer to users in supported regions.
Service availability and jurisdiction restrictions
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of popcat comply with the laws of their own jurisdiction. If you are uncertain whether online gaming is legal where you live, contact your local government, provincial authorities, or a legal advisor before opening a popcat account.
popcat services are available to users in Indonesia (subject to local law variations by province), and in other supported regions where we maintain compliance infrastructure. Our popcat platform does not actively market services in jurisdictions where online gaming is restricted. However, we cannot monitor every user's physical location in real time. By registering a popcat account, you confirm that you are accessing from a jurisdiction where online gaming is legally permitted.
If we determine that a user is accessing popcat from a prohibited jurisdiction — through compliance review, KYC documentation, or user reporting — we suspend or close the account and return any remaining balance to the registered payment method within one business day. This action is not a penalty; it is a compliance requirement to ensure we do not operate in jurisdictions where it is illegal to do so.
What "available where local law permits" means
Indonesia's online gaming regulations vary. Some provinces permit certain forms of online entertainment; others prohibit all forms of wagering. Jakarta and Surabaya have different legal frameworks from Bandung, Medan, or Semarang. popcat does not have the authority to determine which provinces or regions permit online gaming — that is a matter of local law, which you must research yourself.
We provide popcat access to users in regions where we believe our service is lawful, based on available legal guidance. However, this belief does not constitute a license from any government, nor does it guarantee that online gaming is legal where you live. Your use of popcat is entirely your responsibility. If local law changes, if your province's government prohibits online gaming, or if you move to a jurisdiction where it is illegal, you are responsible for stopping your use and closing your account.
Account eligibility and user obligations
You must be of legal age to open a popcat account — this is the age of majority in your jurisdiction, typically 18 years. We verify age via government-issued ID during KYC (Know Your Customer) verification. Any account found to belong to a minor is immediately suspended, and remaining funds are returned to the registered payment method. Attempting to circumvent age verification is grounds for permanent account closure and potential reporting to authorities.
You must provide accurate personal information when you register on popcat. Do not use false names, false payment methods, or false addresses. Do not create multiple accounts. Do not share your account with others or allow someone else to use your login credentials. Each popcat account is personal, non-transferable, and tied to one individual. Breaching these obligations results in account suspension and forfeiture of any balance.
You are responsible for understanding the rules of each popcat game category before you play. Live-dealer game rules are displayed before each table opens. Sportsbook rules (match settlement, void-bet conditions, odds-change policies) are published in our sports rules section. Slot rules and return-to-player (RTP) percentages are shown in each game's information screen. You are not entitled to claim unfamiliarity with rules as grounds for dispute.
Users are responsible for confirming that access to popcat is legal in their jurisdiction. We provide the service; you make the legal decision to use it.
Our popcat commitments and limitations
We at popcat commit to the following: (1) We encrypt all data in transit and at rest on our servers. (2) We conduct KYC verification to prevent underage access, money laundering, and fraud. (3) We log all transactions and make them visible to you in your account statement. (4) We process deposits and withdrawals through legitimate payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). (5) We maintain a support team available during business hours (08:00–21:00 Jakarta time, daily) to assist with account issues.
We are not responsible for: third-party payment-provider delays (if your bank is slow, if mobile banking is down, we cannot speed it up), internet connectivity failures (if your connection drops during play, we log your last known balance and can restore it, but we cannot guarantee no data loss), or government action (if local authorities order us to cease operations, we comply, and your account is suspended). We are also not responsible for losses you incur due to your own play decisions, system errors you fail to report promptly, or disputes that arise from game rules you did not read before playing.
popcat does not guarantee fixed withdrawal times, exact odds, specific payout percentages, or profit. All games operate under published RNG mathematics or real-world event outcomes — not under popcat's control. We do not offer "standard security practices", "subject to verification", "guaranteed profit", or "always available" — these claims are false and we do not make them. Our service is available 24/7 except during scheduled maintenance (which we announce in advance), and withdrawal processing depends on your bank and payment provider, not solely on popcat.
Privacy, data, and legal references
We at popcat collect personal information (email, phone, government ID, payment details, betting history) to verify your identity, process deposits and withdrawals, comply with anti-money-laundering laws, and operate our platform securely. Our privacy policy (linked in the footer) describes what we collect, how long we keep it, and who can access it. Read our privacy policy before you open an account if you are concerned about data handling.
Your popcat account data may be stored on servers located outside Indonesia. When your data crosses borders, we encrypt it in transit. We do not sell your data to third parties. We do not share your betting history with government authorities unless compelled by court order or legal process. We retain transaction logs for seven years to comply with financial regulations, and we delete personal documents (KYC photos) after your account closes plus 90 days, unless legal holds apply.
For legal inquiries, notices, or complaints, contact our legal team via in-app support or email. We respond to formal legal notices within 30 days. If you believe popcat has violated your rights or breached local law, you have the right to lodge a complaint with your provincial gaming authority, your local telecommunications regulator, or a civil court. We do not waive your right to legal recourse by requiring you to use our internal dispute system first.
This notice is effective as of the date you read it and remains in effect until popcat updates it (which we may do at any time). Major changes to jurisdiction availability or service terms will be announced via email and in-app notification with 30 days' notice. Continued use of popcat after updates constitutes your acceptance of revised terms. If you do not agree with our terms or this notice, do not open an account or close your existing account.